FAQ'S

Frequently Asked Questions

      1. Do you do private label/custom scents?
        Yes - Email me or Call 419-750-4007

      2. Do you offer bulk discounts for my wedding/event/corporate gift?
        Yes, if you would like to order a minimum of 24 pieces of one style/scent. Please contact us for information on bulk orders. 

      3. Do you offer candle making classes?
        No. We don't teach classes, sorry!

      4. Will you donate <insert large number> candles for my event?
        Because we are a small company, we are unable to donate large amounts of candles for swag bags/events. If you would like to purchase them at bulk prices, please contact us. We will occasionally donate gift sets or single candles for silent auctions for causes that matter to us.

      5. Do you dropship?
        No, we do not dropship or sell on dropship e-commerce stores.

      6. Do you wholesale?
        Yes! Please fill out this form to be considered as a wholesale partner.

      7. Do you ship internationally?
        Very soon we will be offering international shipping. Right now we ship to U.S and Canada.

      8. Where can I buy your products/smell your scents in person?
        At this time we are only online. In 2022 we will be opening a store front : ) 

      9. Do you offer samples?
        Very soon we will offer sample packs. Coming June 2021 

      10. I need my candles tomorrow. Can you overnight them?
        Please email us at sales@grandcandles.com to discuss expedited shipping.

      11. Can I return my candle?
        Please see our Shipping and Return policies page here.

      12. What is the life span of your candles?
      13. We recommend burning your candles within one year for peak performance, as we do not use any preservatives.